Monthly Archives: August 2018

Sales Prevention, Or At Least Impediment

Last week I posted an example of brick and mortar suicide. Today’s example is a brick and mortar store (Target) but it is really target.com. Recently a friend of the family had her first child. We wanted to get her … Continue reading

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And More Brick and Mortar Suicide

It never ceases to amaze me how brick and mortar retailers find more ways to do themselves in while blaming e-tailers for their plight. Today’s example is Big 5 Sporting Goods. To be fair I rarely shop there, but have … Continue reading

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Can You “Manufacture” Customers?

Digging through our archives we found this article from the 1999 issue of Electronic Business that Ralph wrote. It does not appear to be available online (even though the world-wide web existed back then), so we are posting it here … Continue reading

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