Monthly Archives: October 2007

Six-Sigma Not so Valueless Afterall!

Earlier this week my wife (who works with us sometimes) was at the Boston Knowledge Management Forum, where one of the trendy things to talk about was how six-sigma is now an dated old tool, useful in the manufacturing environment … Continue reading

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What A Difference A Decade Makes

About 10 years ago I locked my keys in my Hertz rental car in 8 below weather in Minneapolis. I called Hertz for help and they told me (seriously) to bring the car back to the airport and they would … Continue reading

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