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Monthly Archives: August 2008
What will become of the airlines?
You know how we love to make examples out of the airlines, even though it is not much of a challenge. We are, of course, not alone. Kim Komando posted two YouTube videos on her blog that are quite funny … Continue reading
Posted in airlines, customer loyalty, customer satisfaction, customer service
Tagged airlines, Carol Burnett Show, Kim Komando, MadTV
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Value Acceleration 