Category Archives: Lean Thinking

In ‘N Out vs McDonald’s

I have posted before about the differences between In ‘N Out and McDonald’s. Just last week one of the Principals in our company, Neil Reckon, noted a process example difference between the two companies I have seen but never thought about … Continue reading

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What is Lean Advertising?

Advertising Age published an interesting set of findings from The Association of National Advertisers (ANA) about a significant shift to more use of in-house advertising from outside agency usage. The title of the article “Leaner Ad Budgets Mean …” got … Continue reading

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What outcome are you trying to produce?

A well written post on the Lean CEO blog recently looked at the propensity of airlines to pad their schedules. The writer notes that this is a classic “inventory” solution to ineffective processes and a failure to apply lean thinking correctly. I … Continue reading

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Waste isn’t a useful strategy to maintain jobs

It appears that the U.S. is about ready to allow trucks originating in Mexico to deliver goods to any destination in the U.S. per the NAFTA agreement. This aspect of the NAFTA agreement has not been honored since its inception, … Continue reading

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More waste … wow

Last week I talked about the need to remove waste from your processes to stay competitive. I briefly mentioned the flawed, post-process inspection the government was proposing for healthcare process improvement. A recent article in Business Week presents even more evidence of … Continue reading

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Visual indicators of quality

A tenet of process improvement management is to use visual indicators of quality to help people connect. I experienced an excellent example of that today at the bank. To calibrate you, one of the best inventions of the 20th Century … Continue reading

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There’s lean and there’s stupid

We are big proponents of Lean Thinking (removing waste from all processes). Waste is defined as anything which does not add value for the customer. Many companies attempt to reduce work-in-process inventory to reduce costs and waste. This is good. … Continue reading

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