What will become of the airlines?

You know how we love to make examples out of the airlines, even though it is not much of a challenge. We are, of course, not alone. Kim Komando posted two YouTube videos on her blog that are quite funny and enlightening at the same time. The first one, a skit from the Carol Burnett Show in the 1970s is surprisingly prescient about how things turned out 30 years later. The second, a MadTV skit from last year, could be just as prescient. We’ll see.

Mitch & Ralph

Advertisements
This entry was posted in airlines, customer loyalty, customer satisfaction, customer service and tagged , , , . Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s