Tag Archives: sales process

CRM and Sales Process Management

I have been reminded a few times recently of the wide misconception people have of CRM and the reports available from these software tools. To effectively manage a process you need to measure not only the ultimate outcomes of the … Continue reading

Posted in process management, sales | Tagged , , , , , | Leave a comment

Seven Steps To Value Acceleration (Part 6)

When Ralph and I published our book Value Acceleration, we were asked for ideas on the steps to take to get Value Acceleration for your company. We came up with seven. We will post them here over the next┬áseveral of … Continue reading

Posted in sales | Tagged , , , | Leave a comment

Seven Steps To Value Acceleration (Part 1)

When Ralph and I published our book Value Acceleration, we were asked for ideas on the steps to take to get Value Acceleration for your company. We came up with seven. We will post them here over the next couple … Continue reading

Posted in process management | Tagged , , , | Leave a comment

Applying process thinking to marketing and sales

I am the guest blogger today at http://blog.processgenie.com.  Check it out. Mitch

Posted in process management | Tagged , , | Leave a comment

Self-destruct mode, is it part of the process?

The U.S. auto industry is in melt-down mode, that’s not news. The root cause problem(s) depend on who you ask, but the need to sell cars and trucks … now … is not in dispute. And there lies a problem. … Continue reading

Posted in Automobile Industry, Down economy, sales | Tagged , , , , , | Leave a comment

One more on process vs. innovation

I have just a bit more to say on this process vs. innovation issue, and then I’ll move on. (I have some thoughts on the Intel “comeback” reported by Forbes in their June 4th issue that I will be posting … Continue reading

Posted in Innovation, process management | Tagged , , , , , , | Leave a comment