Tag Archives: Orchard Supply Hardware

Brick And Mortar Innovation

I’ve written several posts on brick and mortar suicide (just do a search of the site to find them using that term), and to be fair, when I see something one of them is doing well I like to also … Continue reading

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Meaningless Questions From Uninterested Employees

How often are you asked by a retail cashier if you “found everything ok?” Many are trained to ask this question. But do they care? If you’re like me, your usual answer to the question is “yes” or “sure” because … Continue reading

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Brick and Mortar Suicide … Continues

Last year I wrote about the continued self-inflicted demise of brick and mortar stores. The pace is accelerating because of the suicidal management of the brick and mortar stores and the continued innovation of the on-line stores, most especially Amazon.com. … Continue reading

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