Tag Archives: Minimum wage

Cross-Selling Works

I was sitting in a locally owned fast food restaurant earlier this month and had the occasion to watch the counter-person at work. As each customer gave her their order, she would repeat it and then when they were finished, she … Continue reading

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If you can’t fix it; feature it

Over 2o years ago, Roy Fields, Group VP for Teledyne said that to me. At the time I did not appreciate the wisdom, but over the years I have come to love this recommendation. The merchants of downtown San Jose, … Continue reading

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