Tag Archives: hiring better people

Your People Are Not Usually The Real Problem

Most companies when faced with a need to grow revenue ultimately end up deciding to change people. They may change certain sales people, or they may try to hire a superstar from another company, or they may just change the … Continue reading

Posted in Automobile Industry, process management | Tagged , , , , , , , , , | Leave a comment

I’m confused

Last Saturday¬†we went to the Half Moon Bay Pumpkin Festival. To avoid sitting in 2 hours of traffic we leave the house at 7:00am drive over and eat breakfast in Half Moon Bay prior to the festival opening. We went … Continue reading

Posted in customer service, recession | Tagged , , , , , | 1 Comment