Tag Archives: Hertz

What’s the Purpose of Data, if it Doesn’t Lead to Insights?

Let me start by noting that I rent a lot of cars each year for business. It is unlikely anyone rents many more cars than I do. Thus one would expect that I am a valuable customer to the rental … Continue reading

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Now, That’s How It’s Done

Last year I posted about Hertz’s campaign to get you to rent cars with Sirius XM radio when they can’t determine how to offer it consistently. That situation has not changed. They still promote it, and they still can’t be … Continue reading

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Why Promote What You Can’t Deliver?

Seems a valid question, and yet I see examples of it all the time. Maybe the people who are being pushed to promote something are unaware it’s not really available. Maybe what they are promoting is highly profitable, but if … Continue reading

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Wow … huh?

I left the lights on overnight in my rental car last week. Not too smart. Fortunately the Marriott Hotel where I was staying had jumper cables and a shuttle van to use to jump me, so I was up and … Continue reading

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What A Difference A Decade Makes

About 10 years ago I locked my keys in my Hertz rental car in 8 below weather in Minneapolis. I called Hertz for help and they told me (seriously) to bring the car back to the airport and they would … Continue reading

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