Tag Archives: customer surveys

Find Out How Your Customers Really Feel

Customer surveys range from the simple Ultimate Question, to highly in-depth, multi-question surveys. The validity of any of these approaches is suspect. Just like political surveys are proving inaccurate much of the time, customer surveys are likewise. If you want … Continue reading

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Great customer service weekend

Last weekend was a great customer service weekend for me. I not only got great service, I saw a fantastic process in action. We’re doing a little remodeling upstairs in our house and are getting some new doors. I ordered … Continue reading

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