Tag Archives: 914 copier

Process innovation vs Product innovation

Much of what is written about innovation focuses on product innovations, especially in the high technology world. While these innovations are often significant, it must be recognized that often a breakthrough or significant product innovation cannot succeed without a process … Continue reading

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How they buy can be more important than what they buy

The original Xerox machine, the 914 copier, was not particularly successful until the company allowed people to have the machine and buy copies as needed. People did not feel they would use the machine enough to justify its purchase, but … Continue reading

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