I have accused the airlines, who spend countless dollars claiming to be customer-focused, of operating on the premise that passengers are an inconvenience to the efficient movement of airplanes.
I recently discovered an amazon vendor that may have the airlines beat. Here is the statement and review at the top of their seller page:
0% positive in the last 12 months (54 ratings)
sdg265 is committed to providing each customer with the highest standard of customer service.
They may be committed but based on 0% positive ratings in 12 months, perhaps they need to be ‘committed’ as delusional. Why they are still a seller on amazon, is my real question.