Why Is This True?

My friend Allen Hauge recently shared a quote that has been around for a while. The original source is not known, but it is nonetheless insightful:

“People would rather live with a problem they cannot solve than accept a solution they do not understand.”

I have seen this myself with work other colleagues have done, including Rick Hubbard and his significant insights in planning, and Seldon Crary and his insights in design of experiments and other mathematical mind-benders.

In thinking about it, this quote also explains the reason our Sales ThruPut Accelerators have not “taken off” as fast as we would have expected. This “problem solver” identifies the constraints or bottlenecks to increased sales in virtually any company. Something you would think CEOs would want to know so they can focus resources where it will achieve results. You’d think, but you’d be wrong; even though there is ample evidence the ThruPut Accelerators always find the bottleneck.

But, as a wise person once said: “People would rather live with a problem they cannot solve than accept a solution they do not understand.”

Mitch

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