Who says automated answering systems can’t be great

We all have experiences calling into companies and getting an “auto-answer” system that sucks. Many of us long for the “good old days” when you got a live human-being that was nice to talk with and useful. Those days are gone for most companies in exchange for the efficiency of the auto-attendant. Well who says you can’t have both.

If you want to experience what I think is an exceptionally well done automated answering system, check out what WD-40 has done by calling 1-619-275-1400.

Mitch

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