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Category Archives: strategy
Now what?
The all-knowing, all-seeing Federal Reserve (not Carnac) has advised they expect the U.S. economy to remain essentially flat for several years. Is it ok with you if your company does the same? (Ok, after the downturn of 2009/10, where flat was … Continue reading
Size Counts
I’ve learned many things from Mitch since I joined CMG in 1999, but perhaps the one nugget I remember most often is his insight that “the essence of strategy is to grow faster than the market, because all markets stop … Continue reading
Posted in competitive advantage, strategy
Tagged growing faster than your market, growth rate
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Are these really the dumbest things he ever did?
My friend Allen Hauge sent me a link to an article about the 10 Dumbest Things Steve Jobs Ever Did. They are indeed dumb … some of them only in hindsight. However, the list is missing one of the biggest mistakes … Continue reading
Posted in Innovation, Marketing, product development, strategy
Tagged Apple II series, Apple III, Apple mistakes, Steve Jobs, Steve Jobs mistakes
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Critical success factors
Many planning frameworks (ours too) include the construct of critical success factors. Simply stated, critical success factors are those actions/factors which are necessary and sufficient to achieve the results anticipated by the plan. The key is necessary (do you really need to … Continue reading
When in doubt, increase your advertising
Back in February I posted about the auto insurance industry and their focus on price. Apparently the “waste” I discussed in that article has been transferred to the advertising industry. Over $4B/year is spent on advertising by this industry. And this is over … Continue reading
The right results
I was walking through O’Hare yesterday (got lucky and beat a big snow storm out of town) and saw the ad pictured here. The ad got my attention because it was about strategy meeting the real world. We focus on … Continue reading
Posted in strategy
Tagged focus on results, Strategic management, Strategic planning, strategy
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Clearly it’s a commodity
The ads run by many of the various auto insurers fascinate me. Companies such as Progressive, Geico and 21st Century Insurance, just to name three, focus on a common theme. In most of their ads they tell us that x million people switched to … Continue reading
The lesson of Microsoft for almost everyone
I recently ran across a young singer in Poland with my last name (actually Mroz is a fairly common name in Poland): Urszula Mroz. What amazed me as I watched her YouTube video was that she was singing, for a … Continue reading
Posted in competitive advantage, first mover advantage, Innovation, product development, strategy
Tagged Microsoft
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Who knew? Doing good by your customers is sometimes a winning strategy!
One strategy is almost any industry is to provide really superior customer service. There’s almost always some segment of the available market that isn’t terribly price-sensitive and values excellent service. This strategy doesn’t need to preclude other, low-cost strategies, although … Continue reading
Posted in customer loyalty, customer service, strategy
Tagged American Express, customer service, MasterCard
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The resurrection of MySpace?
MySpace announced their awaited refocus yesterday. This refocus: no surprise, is back to their roots of Gen Y music-oriented people. Their new president, Michael Jones, is quoted as saying, “Over time, MySpace got very broad and lost its focus…” Ya think! … Continue reading
Posted in Focus, strategy
Tagged business focus, Facebook, generation Y, MySpace, strategy
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