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Blogroll
Category Archives: Interviews
Why does everyone forget how to do surveys?
The third-party survey company, doing a quality survey for my health care provider (doctor’s office), just caught me at a weak moment and I agreed to answer their questions. 20 minutes later, I’m off the phone. What could possibly be … Continue reading
Posted in customer loyalty, customer satisfaction, Interviews, market research, Uncategorized
Tagged quaiity, surveys
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Radio interview
I was interviewed on radio about Lean Thinking for 30 minutes last week. You can listen if you like. This link should open with your default mp3 player. Mitch
Radio interview on KCTE
I was interviewed today on KCTE Kansas City. You can listen to my interview (commercial free, I edited them out). Mitch
Posted in Interviews
Tagged 1510, business hour, hot talk 1510, hot talk 1510 business hour, KCTE, radio interview
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Listen to our radio interview … free
Ralph and Mitch were recently interviewed on a business radio program on their views of the current trends and pressures on marketing and sales people and processes. You can listen to this mp3 file by using this link: http://audioam.blogtalkradio.com/show_116650.mp3
Posted in Interviews
Tagged marketing accountability, marketing process, marketing ROI, value acceleration
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